![]() ![]() I then explained but I did not request for that username to start off with! I asked to cancel my upgraded license and refund my money (not that I care about that small amount but it is the principal). They responded back after a week to tell me that once a username has been issued, it cannot be changed. I contacted them to change my username into a nickname. Without asking me, the company created a username on my behalf by using my surname and an automatically generated password. I liked what the program offered to improve my SSD so I went ahead and paid a small fee which is only 12 USD just to support the company in order to receive a slightly enhanced version of the program. I downloaded a program called SSD Fresh which is a free program.
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